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To view all order, Click Orders. All the e-commerce's order will be display as below. 

  Click All Customer   Click Download Customer Data will appear. Select the required information needed which is Group, Account type and State, and also select either Format needed is csv or Excel.  Click Download. The data will be downl...

To view the pending payment : Just click Pending Payment,  all the order been made by customer which still waiting for payment will be display.

Click Order Then click Processing,  all the order that has completed payment by customer and in process of postage will be display. To view the order's detail, Click on Order Number (highlighted in blue) All the detail will be display as below:  Admin wil...

Click Order Then click Shipped, all the order that has been packed by staff, ready to be ship. If the parcel  already been process by courier, admin will update the tracking number and customer can track the parcel by viewing at order's status. To view the o...

Click Order Then click Pending Collection, all the order has been process and ready to be collect by customer will be display. To view the order's detail, Click on Order Number (highlighted in blue),All the detail will be display as below:  Admin will chec...

Click Order Then click Fullfilled,  all the order that has been completed  will be display To view the order's detail, Click on Order Number (highlighted in blue).All the detail will be display as below: Click Invoice to print the invoice.

To add new product, click icon +. The display for entering new products will be displayed as below. Fill in product details and picture of product All details are mandatory. Then click Submit. penerangan setiap ciri2 yang perlu diisi After the latest pr...

* It is compulsory to Add the Product Category before add product.(for first time setup the system) The example product categories are as follows: Special Edition Gold Special Edition Silver Gold Wafer Gold Dinar Silver Wafer Silver Dirham Custom Gold ...

To view all the order's detail, click on Order Tab. Admin can check all the order's detail or Print the order's invoice. To print the Invoice, Click on Invoice and the invoice in .pdf form will be displayed. Admin can either save the pdf or Print the invoic...

The next tab is Items. All the detail of the items will be displayed.

The payment's detail will be displayed in Payment tab. Admin can check the detail such as transaction date and amount that has been paid.

The customer's detail for the order will be display under Customer Tab. Admin will check on all the customer detail under this tab.

To cancel the order, Click Menu> Cancel Order  The Cancel Completed Order pop up will appear. Admin need to put the cancellation reason (compulsory), since the       cancellation will revert all the transaction including Product Stock, Sales Incentive and Gro...

Click to add the order manually The page New Order will be display.  Search customer's name or customer id under the Customer drop down. Select Shipping Method. Under Order, Click Add Product. Select  the desired product  then click  OK Admin need to...

To view the order's detail, Click on Order Number (highlighted in blue).All the detail will be display as below. Click on Menu, Choose Add Sales Incentive Add Sales Incentives Pop up will appear. Select Customer and put the Amount of incentives (* is com...

To View the list of GWA Purchases, Click GWA Click Purchases. The list of the Gold Purchases (GWA) will be display as below: To view the Purchase detail, Click on Purchase ID (highlighted in blue) The Gold Purchase detail will be shown as below. There are ...

All the Buyback list will be display by Click on GWA Click Buyback. The list will display as below: To view buyback detail, just click on Buyback ID (highlighted in blue) The detail will be display as below. 

To withdraw the GWA, the process will be held  over the counter at out premise. The process is to withdraw the GWA into physical gold. Go to GWA Click Withdrawal. The list of withdrawal will be display To make a New Withdrawal, Click + New Withdrawal page ...

Click GWA Click Exchange The click + The Exchange page will be display. Fill up all form. All the  * is mandatory to be fill. Click Create Exchange Request. To proceed, Click Approve & Complete Request. The Confirmation pop up will appear, Click OK...